Frequently Asked Questions

Are you licensed and insured?

Yes!  We take our business and yours seriously.  Ask us for our policy numbers.  We are happy to provide them.

What type of clients do you work with and what is your background?

We support companies of all shapes and sizes.  From start-ups and C-level executives to non-profits and work-at-home professionals, we are here to help.  Our skills were polished in the fields of live retail television, entertainmet media, and live events.
Learn more about us here.  
Read testimonials here.

What services do you offer?

While we specialize in Account Management, Project Management, writing engaging copy, and supporting social media profiles, our collaboration may also include administrative services. We offer an array of business and personal support services, all handled professionally and virtually.  See our list of available services or contact us with your custom request.

What platforms are you familiar with?

This list updates often as we continuously learn new platforms and systems to help streamline businesses!
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Calendar Management:   
Calendly, Google Calendar, Microsoft Calendar
Donor Management & CRM:  
Little Green Light
Email Marketing & CRM:
Constant Contact, Dubsado, MailerLite
File Sharing:  
Google Drive, Dropbox, OneDrive
Instant Messaging:   
Slack, Microsoft Teams, Google Chat, Google Spaces, Google Teams
Password Manager & Digital Vault:  
1Password, LastPass
Productivity Suites:   
Microsoft Outlook 365, Google Workspace
Project Design:   
Canva, Ribbet, InCollage, Quik
Project Management:   
Airtable, Trello
Social Media:   
LinkedIn, Instagram, Facebook, Later, Buffer, Metricool
Time Management:   
Clockify
Video Conferencing:   
Zoom, Microsoft Teams, Google Meet, Skype, Loom (recordings)
Website Design & Maintenance:   
WordPress, Squarespace, Bluehost
Eager to learn more! 

What are the rates for your services?

Our rates vary depending on your project length and needs.  Most of our starting rates are listed on the Services page.  Unlisted pricing is due to the customized nature of the service.  Contact us today for a complimentary discovery call to assess how we can best support you and your business.

What are the steps to hire you and get started?

First, you contact us here or here
We schedule a discovery call to assess your needs and follow up with a written proposal outlining project details and pricing based on the call information.  Once you approve the proposal, a contract is sent outlining our collaboration.  The signed contract and any deposits/payments are due prior to the beginning of support.

What is your cancellation policy?

Either party may initiate termination of service with a minimum of 14 days’ written notice.  Please reference your contract for complete company terms and policies.

Do you have a college degree?

Yes!  Wendy graduated from St. Petersburg College, earning her AA degree in Psychology.

What forms of payment do you accept?

We accept payments via Stripe, ACH Bank Transfer, and Zelle.   Stripe accepts most major credit cards and digital wallets.